It’s important for healthcare workers to be able to provide the best care possible to their patients. Compassionate care is the ideal, and many healthcare facilities need to think about training their workers to do a better job of this. Patients often consider how empathetic and compassionate doctors are when they’re evaluating the quality of the care they receive. If a doctor doesn’t do a good job with this, then their ratings are going to be understandably low.
Doctors spend a lot of time learning how to treat patients, but many don’t spend as much time learning how to provide compassionate care. Good doctors might struggle with issues like this, and it can put them in a tough position. It is important to emphasize compassionate care so the industry starts to rethink the way people are trained to care for patients. Compassionate care needs to be put at the forefront instead of being viewed as an afterthought.
The Benefits of Compassionate Care
The benefits of compassionate care are very clear when you look at the statistics. Doctors who provide the most empathetic and compassionate care will have much better relationships with their patients. Patients will keep appointments more often and they will better adhere to the treatments that are being suggested by the doctors too. This can lead to better results and patients will get better over time.
Empathy can go a long way toward fixing problems that might occur, too. For example, a medical error or a scheduling issue could provoke a negative response from a patient. However, if the doctor is nice and provides compassionate care regularly, patients will be more willing to forgive slip-ups. The patients who have a good relationship with their doctor will be much more amicable than those who have very cold and procedural relationships with their doctor.
Developing Social Skills
This is really all about developing social skills, and doctors need to work on being better at relating to people. If a doctor can speak to others properly and understand where they’re coming from, it’ll be easier to build rapport. Small talk and genuine compassion really matter in the healthcare industry. If you want to provide the best care to your patients, learning to be a better conversationalist and learning to listen to patients is a smart move.
from Jasmine Sidhu-NovoGradac Career Overview http://jasminesidhunovogradac.com/providing-compassionate-care/